Privacy Policy — Purple Ray Group (Pty) Ltd

This Privacy Policy applies to all products, services, websites, mobile applications, and platforms operated by Purple Ray Group and its divisions, including but not limited to: Predesigns Clothing, AlibiSafe, SafeGuardSA, Sales Tracker Bot, Trade Pulse, AlibiSafe, MindOS, Pro Driver, Revenue Radar, Purple Ray Media and Events, and Xentara Life.

1. Introduction

Purple Ray Group (Pty) Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and, where applicable, the General Data Protection Regulation (GDPR). By accessing or using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

2. Information We Collect

Category	Examples	Purpose
Identity	Name, ID number, DOB, gender, nationality	Account creation, verification, legal compliance
Contact	Email, phone, WhatsApp, address	Communication, fulfilment, support
Credentials	Username, password	Authentication
Payment	Bank/card (via PCI-DSS gateway)	Transactions, refunds, commissions
Profile	Photos, bio, social handles	Personalisation, marketing
Business	Company name, reg number, VAT	B2B, reseller, licensing
Device/Usage	IP, browser, pages, features used	Security, fraud prevention, analytics
Order	Name, email, phone, suburb, address, items, totals, delivery tier	Order fulfilment, delivery coordination, payment matching

Order Information — Predesigns Clothing: When you place a bank-transfer order, we collect your full name, email, phone, suburb, full delivery address, order notes, items purchased, quantities, prices, delivery option (Local R60 / Standard SA R120 / Collection), and order total. This information is submitted to Formspree (our form processor) and emailed to purpleraygroup@proton.me for order fulfilment. We store only the order reference, timestamp, item IDs/names, quantities, totals, delivery tier, and status in your browser's localStorage for order history. Your name, email, phone, and address are not retained in localStorage after order confirmation.

3. How We Use Information

To provide and improve our services; process transactions; send service and (with consent) marketing communications; ensure security and legal compliance; and for AlibiSafe/SafeGuardSA, to verify evidence integrity and route verified safety reports to authorities where lawful.

Order Fulfilment: Your order information is used solely to process your bank-transfer purchase, coordinate delivery, match proof-of-payment to your order, and communicate order status. We do not use order data for marketing without your consent.

4. Special Personal Information

We process biometric, health, or criminal-behaviour data (e.g., safety evidence) only with your explicit consent and strict security (encryption, hashed chains). You may withdraw consent at any time, subject to legal retention obligations.

5. Sharing & Operators

We share data only with vetted operators under POPIA-compliant agreements, and with authorities where legally required. We do not sell your personal information.

Order Processing Operators:

Formspree, Inc. — receives and forwards order submissions to purpleraygroup@proton.me. Formspree's privacy policy applies to their processing.
Proton AG (Proton Mail) — receives and stores order emails at purpleraygroup@proton.me. Proton's privacy policy applies.
Vercel, Inc. — hosts the website; see Vercel's privacy policy.

6. International Transfers

Where data is processed outside South Africa (e.g., Formspree US servers, Proton Swiss servers, Vercel global CDN), we rely on GDPR-equivalent safeguards and the operators' standard contractual clauses.

7. Data Retention

We retain personal information only as long as necessary for the purpose collected or as required by law, then delete or anonymise it.

Order Data Retention:

localStorage (browser): Order reference, timestamp, items, quantities, totals, delivery tier, status — retained until you clear browser data.
sessionStorage (browser): Confirmation screen data (order reference, bank details, delivery tier) — cleared automatically when you close the browser tab.
Formspree / Proton Mail: Full order submission including PII — retained under the respective operators' current retention settings. For precise retention periods, consult Formspree and Proton policies directly.
Business records: Order details kept for 5 years for SARS/tax compliance per South African law.

8. Your Rights (POPIA / GDPR)

You may request access, correction, deletion, or portability of your data, and object to processing. Contact the Information Officer at purpleraygroup@proton.me. You may also lodge a complaint with the Information Regulator (South Africa).

For Predesigns Clothing Orders:

Access: Request a copy of your order data held by us, Formspree, or Proton Mail.
Correction: Update your contact or delivery details for pending orders.
Deletion: Request deletion of your localStorage order history (cleared client-side) and request Formspree/Proton to delete submitted data where legally permissible.
Portability: Receive your order history in JSON format.

9. Security

We use encryption in transit and at rest, access controls, and integrity hashing. No method is 100% secure; we continually harden our systems.

Order Form Protections: The order form includes a honeypot field to deter automated spam submissions. Submissions with the honeypot filled are silently rejected by Formspree.

10. Children

Services are for users 18+. We do not knowingly collect data from children without parental consent.

11. Changes

We may update this Policy; material changes are notified at least 14 days in advance via email or in-app notice.

12. Contact

Information Officer: Josias Tlou (Interim) · inforeg@purpleraygroup.co.za · 113 B Suurman, Gauteng, South Africa.

Order enquiries: purpleraygroup@proton.me · WhatsApp: +27 69 656 9157