Privacy Policy

Purple Ray Group (Pty) Ltd · Effective 1 July 2026 · Information Officer: Josias Tlou (Interim) · inforeg@purpleraygroup.co.za

This Privacy Policy applies to all products, services, websites, mobile applications, and platforms operated by Purple Ray Group and its divisions, including but not limited to: Predesigns Clothing, AlibiSafe, SafeGuardSA, Sales Tracker Bot, Trade Pulse, AlibiSafe, MindOS, Pro Driver, Revenue Radar, Purple Ray Media and Events, and Xentara Life.

1. Introduction

Purple Ray Group (Pty) Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and, where applicable, the General Data Protection Regulation (GDPR). By accessing or using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

2. Information We Collect

CategoryExamplesPurpose
IdentityName, ID number, DOB, gender, nationalityAccount creation, verification, legal compliance
ContactEmail, phone, WhatsApp, addressCommunication, fulfilment, support
CredentialsUsername, passwordAuthentication
PaymentBank/card (via PCI-DSS gateway)Transactions, refunds, commissions
ProfilePhotos, bio, social handlesPersonalisation, marketing
BusinessCompany name, reg number, VATB2B, reseller, licensing
Device/UsageIP, browser, pages, features usedSecurity, fraud prevention, analytics

3. How We Use Information

To provide and improve our services; process transactions; send service and (with consent) marketing communications; ensure security and legal compliance; and for AlibiSafe/SafeGuardSA, to verify evidence integrity and route verified safety reports to authorities where lawful.

4. Special Personal Information

We process biometric, health, or criminal-behaviour data (e.g., safety evidence) only with your explicit consent and strict security (encryption, hashed chains). You may withdraw consent at any time, subject to legal retention obligations.

5. Sharing & Operators

We share data only with vetted operators (cloud hosting, payment gateways, analytics) under POPIA-compliant agreements, and with authorities where legally required. We do not sell your personal information.

6. International Transfers

Where data is processed outside South Africa (e.g., cloud regions), we rely on GDPR-equivalent safeguards.

7. Data Retention

We retain personal information only as long as necessary for the purpose collected or as required by law, then delete or anonymise it.

8. Your Rights (POPIA / GDPR)

You may request access, correction, deletion, or portability of your data, and object to processing. Contact the Information Officer at inforeg@purpleraygroup.co.za. You may also lodge a complaint with the Information Regulator (South Africa).

9. Security

We use encryption in transit and at rest, access controls, and integrity hashing. No method is 100% secure; we continually harden our systems.

10. Children

Services are for users 18+. We do not knowingly collect data from children without parental consent.

11. Changes

We may update this Policy; material changes are notified at least 14 days in advance via email or in-app notice.

12. Contact

Information Officer: Josias Tlou (Interim) · inforeg@purpleraygroup.co.za · 113 B Suurman, Gauteng, South Africa.